Cancellation policy for Winter 2020/21
% of the book value of the room
Given the uncertainties especially in these upcoming weeks, we have changed the cancellation policy, making it very flexible for all arrivals within 24.12.2020 (included). These reservations can be cancelled
- free of charge up to 6 days before the planned arrival
- from 5 days prior to arrival or no show the entire amount will be charged
From 25.12.2020 onwards the general cancellation rules apply, which have also been eased:
- 21 or more days prior to arrival 0%
- from 20 to 8 days prior to arrival 50%
- from 7 days prior to arrival or no show 100%
In case of a of timely cancellation, the deposit will either be credited or refunded to you for a future stay, as you prefer. In the event of travel restrictions (e.g. due to Covid) in your home country or in South Tyrol, we will of course cancel your stay free of charge up to the last minute.
